Director, Product Management, Platform

About Kinaxis  

Location

Ottawa and Toronto, Canada - Hybrid

Vacancy status

This is an existing job vacancy.

About the role

The Director, Product Management, Platform, as a trusted advisor and unique subject matter expert, is responsible for defining and delivering customer-facing data and platform products, including analytics, data fabric, and data-driven capabilities. Leading the Platform Product Management team, the Director will work in close partnership with Engineering, Cloud, and Go-to-Market teams to deliver solutions that meet strategic organizational needs.

What you will do

• Own the product vision and roadmap for customer-facing data and platform products that enable analytics, insights, and AI-powered experiences
• Ensure strategic alignment between different product teams, set broad strategic goals, and work closely with executive leadership to meet organization and customer needs
• Lead product direction for data-centric offerings built on modern data platforms and cloud ecosystems, in close collaboration with engineering and platform teams
• Ensure data products meet enterprise-grade requirements for scale, security, reliability, and extensibility for customer use
• Ensure these products effectively support advanced analytics and AI-driven product capabilities delivered to customers
• Define how customers consume, integrate, and derive value from data platform capabilities across the product portfolio
• Develop deep, trusted relationships with stakeholders and customers, providing trusted and sought after thought leadership and subject matter expertise; gather and analyze feedback from customers and end-users to identify pain points, feature requests, and areas for improvement.
• Engage with senior leaders, executives, customers, and partners to gather input, manage expectations and ensure alignment
• Work closely with engineering, design, sales, and marketing teams to build, deliver, and scale customer-facing data and platform products to ensure successful product development, launch, and adoption
• Oversee, Define and track key performance indicators (KPIs) to measure the success of the product, features, or partner-developed applications. Use data to drive decision-making and continuous improvement.
• Effectively communicate Product/Feature status, updates, and risks to technical and non-technical stakeholders at various levels; keep stakeholders apprised of progress and roadblocks, and proactively identify risk mitigation strategies
• Address and resolve any issues or obstacles that arise during the product lifecycle. Implement effective solutions to ensure timely delivery and customer satisfaction, and enable and empower team members to do the same

What we are looking for

Primary Skills & Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Computer Science, Operations, or related field. MBA or relevant advanced degree is an asset.
• 10+ years of experience as a Product Manager, preferably in a High-tech, global, SaaS organization, with a focus on a specific industry, technology, or Supply Chain.
• 5+ years of experience leading a team of product managers responsible for a portfolio of products
• Industry recognized subject matter expert with xperience building and scaling customer-facing data, analytics, or platform products in a SaaS or cloud-based environment
• Strong understanding of modern data platforms and architectures, with the ability to guide product decisions for offerings built on technologies such as data fabrics and cloud data platforms
• Demonstrated financial acumen and expertise in data and financial modeling and scenario planning
• Strong relationship-building and influencing skills and the ability to prioritize business requirements appropriately through a collaborative partnership approach
• Advanced analytical, problem solving, and critical thinking skills with the ability to coordinate input from multiple sources to develop impactful recommendations to achieve results for the business

Role-Specific Skills & Experience

• Proven track record of delivering commercially successful, customer-facing data or platform products used by enterprise customers
• A proven track record of successfully managing highly technically complex projects through the entire product lifecycle, that impacts business performance and influences strategic decision making
• An articulate and professional communicator with the ability to provide clear, concise messaging to multiple audiences, including explaining complex data products and platform concepts to executives, customers, and partners
• Highly influential with experience gaining stakeholder buy-in and delivering a compelling long-term Product vision that impacts strategic initiatives
• Strong knowledge of and experience using risk and scheduling tools
• Exceptional relationship-building and influencing skills; demonstrated experience partnering with and gaining buy in from senior and executive leaders
• Ability to travel up to 20% of the time

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more. 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.