Co-op/Intern Site Reliability Engineer

Location CA-ON-Ottawa
ID 2025-33091
Category
Engineering
Position Type
Intern
Remote
No

FY24-Q3-KIN-TA-banners_540x282_general

About Kinaxis 

 

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers for Young People (2024), we want to help you take the first step in crafting your career journey.

 

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

This is a hybrid position. You must be in the Ottawa, Canada office, at least three days a week. 

About the team

The Site Reliability Engineering team is responsible for the delivery, management, and monitoring of Kinaxis products and cloud infrastructure in our production offerings. We are responsible for ensuring service availability and performance to our customers globally, 7x24x365. We develop automation geared towards production operations using modern platform tooling.

 

Canadian Citizenship or Permanent Residency is required to obtain CGRP Security Clearance, a requirement of the role.

 

This is a full-time, 8 or 12-month position, starting September 2025.

 

To be eligible for a Co-op or Intern position at Kinaxis, you must either be currently enrolled in full-time education or, if you are a recent/upcoming graduate, your graduation date must be within 12 months of the placement end date.

What you will do

As a member of our Site Reliability Engineering team, you will be responsible for delivering Software-as-a-Service to our customers globally.

  • Deliver customer excellence, making sure we meet all SLAs
  • Work in a highly collaborative team
  • Deploy, upgrade, and support numerous applications, services and operating systems
  • Exposure to infrastructure; VMWare, Kubernetes, networking, etc
  • Exposure to public clouds; Azure and GCP
  • Troubleshoot system performance and application health issues
  • Take ownership and accountability of the incident resolution process
  • Must adhere to all security and confidentiality requests for this position
  • May perform work on additional projects upon request

What we are looking for

  • Enrolled in a post-secondary diploma or degree program in computer science or a related discipline
  • Proven strong troubleshooting skills
  • Working knowledge of Windows and/or Linux environments
  • Excellent written and verbal communication skills
  • Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements

Things that would definitely help

  • Knowledge of remote system administration
  • Understanding of system performance monitoring
  • Knowledge of modern SaaS technologies
  • Knowledge of public cloud platforms (Azure, AWS, GCP)
  • Knowledge of scripting languages such as PowerShell and Ansible

We’re accepting applications now through end of day on Tuesday, May 27, 2025. Please note that we may begin reviewing applications before the posting closes, so early submission is encouraged. 

 

#Coop, #Internship, #Intern, #LI-KM1

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. 

 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

 

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

 

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