Technical Business Consultant

Location JP-Tokyo
ID 2025-32814
Category
Sales
Position Type
Full-Time
Remote
No

Job Banner Japan General

About Kinaxis 

 

キナクシスでキャリアを前進させる新しい挑戦をしてみませんか?当社は技術のエキスパート企業です。しかし、より良い方法を追求する情熱の源泉は、ひとりひとりの従業員です。キナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり、従業員を大切にしております。

 

1984年、私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました。現在、当社は世界中に2,000人を超える従業員を擁し、100か国以上で40,000人を超えるユーザーをサポートするグローバル組織に成長しました。エンドツーエンドのサプライチェーン管理における世界的リーダーとして、当社はあらゆる業界のサプライチェーンの卓越性を実現します。当社は、お客様へのサポート方法の革新と大変革を継続しながら、東京および世界中でチームを拡大しています。

 

私たちは、セールス、プロフェッショナル サービス、グローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして、10年以上にわたり日本での事業展開を続けており、SUBARU、日本光電、ユニリーバなど、日本および世界中のお客様をサポ​​ートしています。

 

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.   

 

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.  

 

As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more.

Location

Tokyo, Japan 

 

Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations. 

About the team

The Technical Business Consulting team is one half of a two-part Pre-Sales consulting organization. A typical sales cycle includes several demonstrations of product functionality. These are performed by the non-technical Business Consultants. Technical Business Consultants work alongside their non-technical counterparts to support the conversations especially once the prospects’ IT teams are involved.  

What you will do

  • Serve as the technical SME for sales engagements. This includes areas such as SAP integration, Cloud Architecture, Security and overall Product Technical Differentiation  

  • Lead discussions and presentations, including demonstrations of product features such as: APIs, Security Roles, Administrative Tasks, Automation & Scripting, Bi-directional integration with common ERPs  

  • Support PoCs for prospects with technical support and expertise  

  • Maintain a virtualized server environment for hosting demos for the Global sales organization  

  • Engage as RFPs are received, including formulating questions, engaging on discovery, answering non-standard questions, and engaging with other teams (Security & Compliance, for example) to complete  

  • Support regional non-technical Business Consultants for technical support  

  • Continuously improve messaging and content via new presentation materials and videos

  •  
  • Stay abreast of ongoing technology evolution through industry events  
  • Support Supply Chain industry events as technical SME  

  • Assist our partner sales & implementation teams with pre-sales technical support  

  • Close the loop with feedback back to Sales and Product leadership  

  • Engage with Professional Services to hand-off once the deal is won  

  • Travel occasionally (20%) as sales engagements require, as well as corporate and industry events.  

  • Ultimately, your goal is to build technical preference in Kinaxis solutions. To do this, you need to understand the prospect’s needs & preferences and articulate how Kinaxis technology aligns.

What we are looking for

  • Storytelling: Maestro is powering the World’s supply chains, with unprecedented technologies that can take some time for an audience to understand. You will use your unique blend of interpersonal and technical skills to take deeply technical information and articulate it at the appropriate level of detail for IT project teams through the C-suite and do so in a compelling way.

  • You will learn about our customers and the amazing things they’ve done with technology, then articulate those stories for prospects at the right time.

  • Technology Expertise: 6 to 12 years of experience with common ERP systems such as SAP ECC, S4, and integration patterns such as RFC, ODATA, IDocs and ABAP based integration. Familiarity with ETL concepts both generic (Informatica, TIBCO, Talend, etc.) and ERP-specific (SAP Integration Suite, OIC, etc.)

  • Enterprise Architecture: You’ve had experience with and can articulate DB concepts and design (graph, relational, columnar, etc.), communication protocols, UI constructs, compute types (elastic, serverless, containerized, etc.), firewalls, virtualization, storage clusters, data integrity, etc.

  • Cloud Architecture: You understand how Cloud technologies work and can articulate the differences between Private and Public. Also familiar with cloud technologies such as APIs, Kafka, Databricks, Snowflake, Salesforce, S3, Power BI, etc.

  • Time Management: You can balance multiple competing priorities in a fast-paced environment and ensure Kinaxis always delivers.

  • Candidates do not need to be experts in all these areas to qualify for this role; however, they must be technically proficient so that they can quickly study the topics and articulate what they’ve learned to prospects and sound experienced.

  • Candidates must present themselves as technical SMEs and deliver in a way that is confident, compelling, and comforting.

  • Candidate should be proficient in Japanese and English.

 

#Intermediate #LI-KJ 

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.   

 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi, Yamaha, P&G, and more.   

 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.    

 

People matter at Kinaxis and these are some of the perks and benefits we created for our team:   

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)   

  • Flexible work options   

  • Physical and mental well-being programs   

  • Regularly scheduled virtual fitness classes   

  • Mentorship programs and training and career development  

  • Recognition programs and referral rewards   

  • Hackathons   

 

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/. 

 

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

 

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

 

 

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