Key Account Manager - USA

Location US-Remote
ID 2024-32302
Category
Sales
Position Type
Full-Time
Remote
Yes

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About Kinaxis 

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.   

 

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.  

 

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.  

Location

This is a remote position. You can be located anywhere in the USA.

About the team

As part of continued growth Kinaxis is expanding presence in NA and offers a unique combination to contribute and opportunities of a growing business with the benefits of an established client base located within the region, top quartile referenced product portfolio along with company stability and resources to deliver and execute its growth strategy.
 

The retention of existing accounts is key to the ongoing growth and reputation of Kinaxis. A high-profile account is a compelling advocate for our solutions, but the loss of an account can do tremendous damage to our industry reputation and compromise pipeline deals. Often, the technical go-live is not only a celebrated internal milestone but also perceived as the finish line. However, the real challenge begins after this point. The customer sees technical go-live as the starting point for greater achievements. It is the role of the Key Account Manager to maintain and build upon that momentum for maximum mutual value.

What you will do

  • Leads efforts for identifying opportunities and growing revenue in existing accounts.
  • Working with Kinaxis senior management to develop the relevant account strategies and engagements to drive pipeline growth and close deals within agreed timelines
  • Establishing and maintaining high-level, executive relationships with New Name Accounts, focusing on the establishment and maintenance of strategic relationships (direct and reseller)
  • Qualifying prospects according to Kinaxis’ capabilities and applicability
  • Providing accurate sales forecasts and relevant reporting based upon realistic close timelines
  • Communicating product improvements and recommendations that originate in the field

What we are looking for

  • +8 years’ experience in selling strategic, enterprise level mission critical solutions (SCM, ERP, BI)
  • Highly credible and able to demonstrate understanding of the relevant client operations and strategies and linking them to the relevant solutions and high value propositions that go beyond just technology
  • Team player who is able to work and help ensure delivery of client sales propositions
  • Sales experience in High Tech Electronics, Industrial, Pharmaceutical, Automotive and similar manufacturing oriented industries with the ability to ultimately lead the sales for a particular industry vertical
  • Degree qualified with industry and SCM/SCP experience preferred
  • Highly motivated who has achieved or exceeded consulting or sales quotas in new or emerging markets with leading and of “Best of Breed” technologies
  • Experience working in different EMEA markets, geographies in complex deals
  • Ability to effectively and strategically engage with executive level decision makers, and develop joint strategies for growth
  • Ability to sell to multiple constituencies within an organization (Manufacturing Operations, Demand Management, Finance, IT)
  • Consultative, value-proposition/business case driven sales methodology experience.
  • Must be an articulate, persuasive and passionate communicator with excellent presentation skills
  • Ability to work and act independently and be pro-active
  • Ability to travel as required

 

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Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. 

 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

 

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

 

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

 

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