Product Manager, Life Science Industry Solutions

About Kinaxis  

Location

Remote : USA & Canada OR Hybrid (3 days a week) - Ottawa, Canada 

About the team

Supply chain planning has never been more critical for the purpose-driven organization that is looking to drive benefits for people, the planet, and their own profitability. The Kinaxis product management team works closely with business and IT leaders from many of the most innovative companies in the world to help them use their supply chain to gain a competitive advantage by delivery improved organizational outcomes across these three key corporate objectives.

What you will do

As a Product Manager, Life Sciences Industry Solutions, you’ll be responsible for the success of Maestro in the Life Sciences, Pharmaceuticals, and Med-Tech market segments. You’ll engage customers throughout their journey with Kinaxis to understand and contribute to their success. You’ll provide the deep product & industry expertise needed to lead the internal organization and make strategic and tactical product & go-to-market investment decisions. The role spans many activities from crafting and evangelizing our product strategy to analyzing market and competitive conditions, to spending extended time with our customers and market to build a roadmap that delivers exceptional customer value.

This LS Industry Product Manager is the subject matter expert assessing market position and requirements to create an attractive and differentiated product roadmap. The Product Manager is able to understand medium- and large-enterprise planning & decision processes and assesses the impact of new features and capabilities on their daily operations. They also have a good grasp of the technology trends and how to best leverage them within their product areas.

Product Managers work with every functional group in the company from guiding innovation with R&D to enabling sales, technical sales, professional services, and the support organization.  Ultimately, they are responsible for continued financial growth and adoption of their solutions.

Key Responsibilities

• Product Strategy & Vision: Develop and articulate a clear product vision and strategy for partner-developed business applications in the supply chain sector. Align product goals with company objectives and market needs.
• Roadmap Management: Create and maintain a comprehensive product roadmap, balancing partner requirements, customer feedback, and market trends. Prioritize features and enhancements to deliver maximum value.
• Partner Collaboration: Act as the primary liaison between our company and external partners. Manage relationships, coordinate joint efforts, and ensure that partner-developed applications meet quality and performance standards.
• Market Research & Analysis: Conduct thorough market research to understand supply chain challenges, trends, and competitive landscape. Use insights to drive product innovation and differentiation.
• Customer Focus: Gather and analyze feedback from customers and end-users to identify pain points, feature requests, and areas for improvement. Ensure that partner-developed applications effectively address these needs.
• Cross-Functional Leadership: Work closely with engineering, design, sales, and marketing teams to ensure successful product development, launch, and adoption. Facilitate communication and collaboration across teams to achieve product goals.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of partner-developed applications. Use data to drive decision-making and continuous improvement.
• Product Documentation: Create and maintain comprehensive product documentation, including user guides, release notes, and training materials. Ensure that all documentation is accurate and up-to-date.
• Problem Solving: Address and resolve any issues or obstacles that arise during the product lifecycle. Implement effective solutions to ensure timely delivery and customer satisfaction.

What we are looking for

Education: Degree in Business, Supply Chain, Engineering, Computer Science, or related field. MBA or relevant advanced degree is a plus.

Experience: Experience working in the Life Sciences supply chain is must, ideally in a role focused on technology and digital innovation. Minimum 5 years experience in SaaS product management or technology innovation role, with a focus on supply chain solutions. Proven track record in supply chain as a digital innovation leader or business consultant with technical and customer facing experience an asset.

Skills:

• Strong understanding of supply chain management and related business processes.
• Strong sense of how technology enables business.
• Outstanding communication, presentation, and interpersonal skills.
• Experience with agile development methodologies and product management tools.
• Excellent organizational and time management skills.
• Sharp analytical and problem-solving skills, with the ability to leverage data to drive decisions.

Attributes

• Innovative mindset with a passion for technology and continuous improvement.
• Collaborative and team-oriented, with a focus on building strong relationships with partners and internal stakeholders.
• Customer-centric approach, with a deep understanding of user needs and market dynamics.
• Creative thinker with a vision.
• Strong attention to details.
• Ability to travel up to 20% of the time.

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Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more. 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.