Solution Consultant

Location JP-Tokyo
ID 2024-31602
Information Technology
Position Type


Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.   


In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.  


As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more.


Tokyo, Japan 


Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations. 

About the team

As a member of our Consulting Team, you understand our customers’ most pressing business performance challenges and you are committed to helping our customers solve complex challenges in the distributed value chain that is prevalent in manufacturing today.

What you will do

  • Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation.
  • Support Solution Architect in providing creative solutions to complex business problems while maintaining best practices.
  • Guide and mentor junior consultants on the project team during project.
  • Learn Rapid Response software and perform solution configuration.
  • Perform training of customer end users on the configured solution.
  • Understand supply chain industry trends and benchmark customer against the same.
  • Ensure the customer is obtaining the business benefits as captured in the business case.
  • Support the validation and testing of the solution and capture user feedback.
  • Support data management and data integration related activities.
  • Any other reasonable project related tasks as assigned by the Project Manager.

Technologies we use

  • Excellent problem solving and critical thinking skills.
  • Technical skills such as SQL, R, Java Script, Python, etc.
  • Experience with manufacturing planning solutions such as Kinaxis, SAP, JDA, etc

What we are looking for

  • A passion for working in customer facing roles and you have great interpersonal, communication, facilitation and presentation skills.
  • 5 to 8 years of relevant experience in manufacturing, production planning, demand management industry role and/or business software consulting role.
  • BS/MS/PhD in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics or a related field with an excellent academic record.
  • Good background in Supply Chain engineering concepts and understanding of statistical forecasting, inventory management, MRP, scheduling, etc.
  • Ability to learn a new application – Kinaxis RapidResponse®.
  • Self-direction with ability to excel in a fast paced work environment.
  • Work well in a team environment and have the ability to work effectively with people at all levels in an organization.
  • Open to travel 75% on average and 100% occasionally and also can work effectively when working remotely from the client.
  • Ability to communicate complex ideas effectively in English, both verbally and in writing.

#Intermediate #LI-Onsite #Li-RJ #Fulltime


Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.   


Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi, Yamaha, P&G, and more.   


Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.    


People matter at Kinaxis and these are some of the perks and benefits we created for our team:   

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)   

  • Flexible work options   

  • Physical and mental well-being programs   

  • Regularly scheduled virtual fitness classes   

  • Mentorship programs and training and career development  

  • Recognition programs and referral rewards   

  • Hackathons   


For more information, visit the Kinaxis web site at or the company’s blog at 


Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.



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