Product Solution Architect

Location CA-Remote
ID 2024-31482
Category
Engineering
Position Type
Full-Time
Remote
Yes

V5-Main-positions

About Kinaxis  

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  

 

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.   

 

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers. 

Location Ottawa-Hybrid; all other Canadian locations-Remote

About the team

The Solution Architect, NPI is a leader with extensive SME experience in complex technical supply chain management product knowledge that will bridge product gaps and support a combined professional team of solution consultants who drive change in the product, and developers who integrate the change requirements into the product.

 

Working in close collaboration with product management, product, deployment teams, and clients to refine the designed solutions to arrive at final deployable product before going to market. The result is that the customer will be able to fully integrate the product into their business operations model and Kinaxis Inc. will experience an increase in the adoption of products and revenue.

 

All documentation and operational changes that the team produces will be tied to the product and will be used across the organization. The Professional Services team will be the largest consumer of what this team deploys to support clients in integrating the product into their supply chain management.

What you will do

  • Support concurrent product launches from Strategic Planning to Development/Execution and all stages of Early Innovation, Early Adoption and through to Growth.
  • Engage with customers on Early Innovator projects, capturing feedback on the product and ensuring feedback provided to the PM and Engineering teams.
  • Be accountable for solution design, with interaction from the Product Manager, including refining the process flows, creating users stories and test scripts, and defining the overall data flow for the program.
  • Lead the team of consultants on the programs to ensure the product is meeting the business needs of the customer.
  • Engage with multiple stakeholders to ensure PS and partners are ready to deploy the product through the life cycle. Providing input and feedback to Training and Enablement on both Sales and Deployment enablement.
  • Own outcomes and customer expectations for Early Innovators during pre-launch phase.

What we are looking for

  • Bachelor's degree in related industry 
  • 7-10 years of related experience in supply chain management software industry.
  • Ability to influence without direct authority.
  • Subject matter expert in supply chain concepts and best practices coupled with in-depth experience with supply chain solutions and applications . RapidResponse experience is required.
  • Ability to lead, and coach a team of seasoned professionals, and multiple stakeholders through complex projects.
  • Technical leadership experience in data integration, data management, system configuration and system deployment for supply chain software implementations.
  • Excellent facilitation skills, adept communicator skilled at managing customer and stakeholder interaction
  • An articulate communicator who demonstrates their level of knowledge. Can manage ambiguity and consider input from others to determine the best course of action.
  • Proven experience in building new products and solutions.
  • Experience in supporting rapid innovation during delivery of new BBP products to early adopters during pre-launch and launch phases.
  • Ability to drive early innovator deliveries.
  • Ability to drive proof-of-value deliveries until growth phase.
  • Ability to deliver explainable, supportable, and scalable product capabilities.

 

Role Specific Skills and Qualifications-

  • Product Lifecycle Management (PLM).
  • Product Program Management experience from concept to commercialization.
  • Expertise in aligning key KPIs and reporting on progress against milestones that drive accountability.
  • Intermediate to advanced skills in MS Office, related reporting software, information systems, and related industry software, and industry expert knowledge in supply chain software products.

 

#Senior

#LI-IS1

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more. 

 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

 

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

 

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

 

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