Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.    

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.  

As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more. 

Location: Tokyo, Japan 

Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations. 

What you will do

• Responsible for ensuring the office and working environment is managed at the required level and standards according to legislation and Kinaxis conditions and standards.
• Supervise and coordinate office administrative activities, including but not limited to - managing office supplies and equipment, handling incoming and outgoing correspondence, and maintaining office cleanliness and organization.
• Manage office budgets and expenses with guidance from global HQ, ensuring cost-effective solutions without compromising quality.
• Act as a liaison between management and staff, facilitating communication and addressing any concerns or inquiries.
• Oversee facilities management, including maintenance and repairs, to ensure a safe and functional work environment.
• Coordinate with external vendors and service providers as necessary to support office operations.
• Be the point of contact for the landlord for annual fire drill, power outage and parking coordination.
• Support the customers visiting onsite with the necessary arrangements in the office, parking, entry to the office floor, programming security access, passes and schedules of employees and customers visiting etc.
• Manage facilities related ServiceNow tickets in the Japan office.

What we are looking for

Primary Skills and Qualifications:

• Bachelor’s degree in business administration or an equivalent level of education and related experience.
• A minimum of 2 to 5 years of office management experience.
• Knowledge and experience in executive and office administration, employee onboarding, facility services, and following the organizations policies, guidelines, and best practice. 
• Excellent communication and interpersonal abilities.
• Fluency in Japanese and English languages, both written and verbal.

Role Specific Skills and Experience:

• Ability to prioritize workload, work independently using initiative and judgment, adapt to changing priorities, manage multiple tasks, demonstrate attention to detail in a fast-paced environment.
• Strong attention to detail using organization skills and agility while managing conflicting priorities. 
• Sense of urgency and experience working in a fast paced, innovation driven environment.
• Proficiency in MS Office and related software (Word, Excel, PowerPoint, SharePoint and Teams).

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